Contents

Editorial

Hospitality: to infinity and beyond

Alison Morrison

News analysis

Greene King: new strategies for regional integrated brewers

David McCaskey

Education focus

Hospitality management education in India and The Oberoi Group

Roy Wood

A letter from Mongolia

Mongolian hospitality: intrepid travelling

Kevin O’Gorman and Karen Thompson

Research and practice

Purple rinses and pseudo-Escofferian menus:
The problem with training restaurants

Matthew Alexander

Research and practice

Psychological empowerment and service delivery: a pie in the sky?

Edem Amenumey and Andrew Lockwood

Book review special

Resources for aspiring chefs

Roy Hayter

Lashley, Lynch and Morrison Hospitality: A Social Lens

Nick Johns

Heston Blumenthal

Harry Cracknell

Media Review

Roy Hayter